Major Upgrade for Black Mesa Tower Monday, February 12th

We are performing a major upgrade of the Black Mesa tower tomorrow, February 12th, from 10AM to 1PM. This will improve battery capacity and router speed and is expected to improve both performance and reliability as a result.

All the necessary pieces are already assembled on site. We anticipate a relatively brief outage (10-15min) for most customers, but it could take some time to ensure that the new system is functioning correctly. Outages may occur at any time during the specified window.

Thanks for your patience with this upgrade.

Core Network Upgrades Monday, 11/27 through Wenesday, 11/29

We will be performing core network upgrades in Velarde between 4am and 6am over the next three days. These upgrades require taking equipment offline briefly that is connecting all customers to the Internet. Outages should be no more than a few minutes at a time, but there are almost always unforeseen issues with such major upgrades that could extend the outages to 10-15 minutes at a time.

Thank you for your patience, these upgrades will make the network faster and more robust to equipment failures in the future.

Nationwide Internet Issues on November 6th

While we are not experiencing any issues that we can find within our network, you may experience problems reaching various sites and services on the Internet today. There are connectivity problems between major Internet backbone providers including Level 3 Communications affecting traffic throughout the country.

While we do not have an ETA for these issues to be resolved, these worldwide Internet transit organizations are working to restore normal traffic flow as quickly as possible.