As we grow we keep a close eye on our upstream bandwidth (you can, too!), and recently we got close to saturating it several times in a row.
As we promise in our terms of service, we upgraded our connection to REDI Net to handle the additional traffic and prevent slowing of service to customers. We guarantee we will do this if the connection is saturated for at least half an hour, but we prefer to upgrade before that ever happens.
There are other choices for Internet service in our service area, but none of them have the dedication to quality, transparency, and net neutrality that you will see from Black Mesa Wireless. We started this business because we understand the importance of a fast and reliable Internet connection in the modern world, and we'll deliver nothing less.